Are you among those who think that parents are the problem in a dental office? Do you get frustrated in trying to understand their style of behavior or their communication skills? In this informative program you will learn to identify parent's hidden agendas, why they behave in different ways and some shortcut clues to dealing effectively with them. These simple, but remarkably effective skills will enhance your communications when presenting treatment plans, scheduling appointments or teaching oral hygiene techniques.
Date & Time
Thursday April 25th, 2024 8:30am CDT
End Date & Time
Thursday April 25th, 2024 11:30am CDT
Session Number
T2414
Learning Objectives
1.) Understand how to identify the “Question behind the Question.”
2.) Appreciate the effectiveness of different styles of communication and behavior.
3.) Learn the powerful shortcut clues to better communication with parents
Format
Lecture
Audience
Dentist, Hygienist, Assistant, Nurse, Dental Technician, Administrative Personnel, Dental Therapist, Student Dentist
Topic
Pediatric Dentistry
CORE Topics
Patient Communication
CEU Credits
3.0 Fundamental CEs
AGD Code
430
Pricing for Dentist (Early Bird)
35
Pricing for Staff (Early Bird)
25
Pricing for Dentist
45
Pricing for Staff
35
Category Course Catalog
Event Attendees
4
Going
1
Interested